8. Add users

You can invite other users to manage your business account.

How to add a user?

• Go to the Users section
• Click the New user button

To add a new user, you have two options:

Option 1: Add a user by phone number

• Enter the user’s phone number
• Assign them a role
• Click Save

Note: The user you want to add by phone must already have a Novasend account on the mobile app.

Option 2: Add a user by email

• Enter the user’s email address
• Assign them a role
• Click Save

Roles and access

User roles define the level of access within the Business Portal.

• Support
  • Can view Withdrawals, Deposits, Support, and their profile in settings.
• Finance
  • Can view Top-ups, Withdrawals, Deposits, Groups, Wallet, Billing and their profile in settings.
• Admin
  • Has full access, including financial features and settings.
• Developer
  • Has access to developer features such as Tokens, Webhooks, and Transactions and can also view their profile in settings.